Welcome to Northern Hide Canada. We appreciate your interest in our products. Thank you for shopping with us. Our shipping policy ensures that you receive your order promptly and conveniently.
As soon as you place your order, you will receive an order confirmation email.
Once an order has been submitted, you will receive the order status and shipping information. You will receive the tracking number (via email) once your order has been shipped. Here are some important details:
Shipping Charges
Every effort is made to dispatch your order as soon as possible. All orders are processed after being placed.
Handling, Transit, and Order Cut-off Time for Canada. (GMT-05-00) Eastern Standard Time (Toronto)
Handling Time: 1-2 Business Days (Monday to Sunday)
Transit time: 3-4 Business days (Monday to Sunday)
Delivery Countries: We are currently shipping to Canada.
Shipping Costs: We offer free shipping on all orders in Canada.
Order Tracking: Once your order has shipped, you will receive an email notification with your tracking number.
Shipping Method: FedEx, DHL & Others
Shipping Address: Please ensure that your shipping address is correct when placing your order. Northern Hide Canada Shop is not responsible for orders shipped to incorrect addresses provided by the customer.
Shipping address issue: To change the shipping address, please contact us by email at info@northernhidecanada.com within 24 hours of placing the order.
Order Acceptance & Pricing
Please note that there are cases when an order cannot be processed for various reasons. The Site reserves the right to refuse or cancel any order for any reason at any time. You may be asked to provide additional verifications or information, including but not limited to phone number and address, before we accept the order. To avoid any fraud with credit or debit cards, we reserve the right to obtain validation of your payment details before providing you with the product and to verify the personal information you shared with us. This verification can take the shape of an identity, place of residence, or banking information check. We reserve the right to proceed to direct cancellation of an order for which we suspect a risk of fraudulent use of a credit or debit card. We are determined to provide the most accurate pricing information on the Site to our users; however, errors may still occur, such as cases when the price of an item is not displayed correctly on the website. As such, we reserve the right to refuse or cancel any order. If an item is mispriced, we may contact you for instructions or cancel your order and notify you of such cancellation. We shall have the right to refuse or cancel any such orders, whether or not the order has been confirmed and your credit card charged.
What happens after I place an order?
You'll receive a confirmation email from us after your order is placed, containing your order number and your order receipt. Please check your spam folder for the confirmation email if you don't see it in your inbox.
If you don't receive a confirmation email, please email info@northernhidecanada.com with the subject line "Order Confirmation Not Received," and someone from our team will get in touch with you.
How do I check the status of my order?
Simply track your order using the tracking number we provide you through email. If you have yet to receive a tracking number after 7 business days, please email info@northernhidecanada.com, and we will assist you from there.
If you have questions or comments about this Shipping Policy, please contact us at:
Phone: +13432241994
Email: info@northernhidecanada.com
Business Hours: Open 24/7 (Monday to Sunday)